Question 1

How long does set up take?

Accepted Answer

Setup typically takes 24-72 hours from start to going live, with minimal time required from you.

Question 2

How does Odify AI work?

Accepted Answer

Odify AI is an AI-powered virtual agent that greets your callers as a human would. It instantly answers common questions and immediately forwards callers to a human when needed.

Question 3

What are the voices like?

Accepted Answer

You can choose from dozens of state-of-the-art digital voices to power your Odify AI virtual assistant.

Question 4

What happens when Odify AI can't answer a caller's question?

Accepted Answer

If a question is not recognized, Odify AI will automatically forward to a human or text a link with your email and other contact information (you can customize this).

Question 5

What happens to my phone number?

Accepted Answer

We provide you with a new phone number to put on your website and your Google Business Profile. You can request either a local or a toll-free number. It's also possible to keep your existing number, but you should discuss your options with our onboarding team.

Question 6

Will this replace my receptionist?

Accepted Answer

No. It supports your team by handling repetitive follow-up and booking tasks, so your front desk can focus on the clients in your space.

Question 7

Can it transfer calls to my staff?

Accepted Answer

Yes - urgent or complex calls can be routed to your team in real time, with full context.

Question 8

Does it sound robotic?

Accepted Answer

The assistant is designed to sound natural, warm, and professional - tuned to your brand voice and your industry.

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